Three apologises for weekend network outage

Customers were unable to make calls or send text messages over the weekend

Three suffered a network disturbance over the weekend beginning on April 22 affecting customer calls and text.

The operator apologised to customers over social media channels stating “all services are now restored”, since Sunday (April 23). It advised customers to restart devices if normal services have yet to resume. Three said a “network issue” was the problem.

During the outage customers were unable to call or send text messages, however mobile data services seem to be unaffected.

Some users found their text messages were received by complete strangers.

@ThreeUK Received wrong texts and can’t call my elderly parents. Not cool @ThreeUK

— Jennifer Sharp (@jenthemama) April 22, 2017

Bizarre things happening with @ThreeUK today – sent a text to a flatmate, a complete stranger received my message

— Isaac Culshaw (@isaacculshaw) April 22, 2017

Mobile News has reached out to Three for a comment.

The post Three apologises for weekend network outage appeared first on Mobile News Online.

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